Ethical, responsible and caring
We don’t just talk about business ethics and social responsibility, we put it into tangible action across our business. That’s because we believe that professional service, quality products, respecting the environment, protecting our clients’ intellectual property, and providing safe, fair and equitable working conditions is good for everyone, and for business.
Conducting business in an honest and ethical manner has allowed us to build strong relationships with our customers. When working with us, you can be assured of the following principles, we:
- Maintain high standards and fair practice in all business transactions.
Accord customers and suppliers of all cultural origins equal respect and consideration.
- Price goods and services fairly and unambiguously.
- Uphold and observe all standards and regulations relevant to each order.
- Act in an environmentally-responsible way.
- Establish and maintain procedures for the prompt handling of complaints, ensuring that all inquiries, refunds and returns of goods (where applicable) are dealt with properly and reasonably.
We’re committed to providing a fair and positive working environment.
At Global Safewear, we have practices and policies in place to safeguard the wellbeing and conditions of our valued staff.
Our code of conduct
This lists relates to all employees, our supplier factories and their respective suppliers:
- No employment of minors. We consider a minor to be someone younger than 15 years old, or the minimum age mandated by the applicable law; or the age of completing compulsory education (whichever of the three is higher).
- A workplace that promotes the health and safety of the workers, as well as the protection and preservation of the environment.
- A normal work week which includes one day off for every week. Any overtime worked is voluntary and compensated according to the policies in accordance with the local law.
- Compensation that is respectful of basic needs and benefits mandated by law. All compensation is above the minimum wage.
SMETA stands for Sedex Members Ethical Trade Audit. With the SMETA audit, customers and stakeholders can be sure that we are operating in an ethical manner. Currently, we have been assessed under the ‘SMETA 2-piller audit’, the elements assessed during this process are:
- Labour standards
- Health and safety
- Management systems
- Entitlement to work
- Subcontracting and homeworking
- Environmental assessment
As a commitment to our social responsibility efforts, we plan to achieve the criteria for the ‘SMETA 4-pillar audit’ by 2020. This audit covers all the aspects previously mentioned, but also features a more complex environmental assessment, and a deeper look at business ethics. This will further enhance transparency of our manufacturing process.
We are a proud supporter of the Ba Chieu Home. The Home provides care, education and a place to live for homeless and disadvantaged girls in Ho Chi Minh City. There are currently over 20 girls in the home, from a variety of backgrounds.